Website Terms & Conditions

2. Definitions

The Website: means the Saren Travel Group website that can be accessed at www.sarentravel.co.uk
The User: means any Internet user surfing and/or using the functionalities available on the Website.
Service(s): mean all the services provided by Saren Travel Group, including travel services and all holiday arrangements associated.
The Customer: means any Internet user who, once he accessed the Website, (i) sign up to the Newsletter, and/or (ii) send a holiday enquiry, and/or (iii) accept a travel suggestion from Saren Travel Group
3. Use of the Website
The Website shall be accessible free of charge in any place to any User with an Internet connection. All costs charged to the User to get an Internet connection and access to the Services remain at his charge. Likewise, Saren Travel Group should not be held responsible for any connection issue attributable to any device or telecommunications operator selected by the User (reduced Internet speed or lost connection for example).

From the Website, the User gets access to information and/or Services below:

Worldwide itineraries ideas (free access to any Internet user)
Detailed information about products and Services provided by Saren Travel Group (free access to any Internet user)
A specific access to submit a holiday enquiry
An access to a personal account that he can create by filling the form and selecting a password here: www.sarentravel.co.uk/account/login

4. Guarantee and Liability

Saren Travel Group shall make its best efforts to provide a 24/7 access to the Website, except in the event of an act of God or any event beyond the actual control of Saren Travel Group and subject any repairs and maintenance work required to ensure the Website runs smoothly.

Indeed, in order to ensure the proper management of the Website, Original Travel Company will be able to, at any time:

Interrupt or restrict access to all or any part of the Website, reserve access to the Website or to some sections of the Website,
Delete any information that may disrupt the smooth running of the Website or contradict the applicable laws,
Suspend the Website to perform updates.

Saren Travel Group shall not be held responsible in case of any technical failure, breakdown, operational issue or interruption, preventing access to the Website or any of its functionalities.

The User’s devices remain under his/her own responsibility. The User shall take any appropriate measure to protect their own devices and his private data, including in case of a cyber-attack. Saren Travel Group shall not be held responsible in that case, the User remains responsible of websites he visits and data he shares.

5. General Obligations of the User

The User agrees to use the Website in strict compliance with these Terms of Use, all applicable laws, rulings and regulations (including ones regarding intellectual property and image rights) and in a way that does not negatively reflect on the goodwill or reputation of Saren Travel Group and shall take no actions which would cause Saren Travel Group to be in violation of any laws, rulings or regulations applicable to Saren Travel Group.

Saren Travel Group will be able to engage the User’s liability if he fails to comply with these provisions.

The User and/or the Customer should keep secured at all times their personal username and password enabling them to access their private account on the Website and never allow anyone to consult and/or use those username and password.

The User and/or the Customer are responsible of all activity in relation with Services they access or use while they are connected to their account.

The User and/or the Customer must immediately Saren Travel Group of any unauthorized use of their username and password by sending an email to contact@sarentravel.co.uk or calling +44 (0) 1792986302

By using the Services and the Website, the User and the Customer declare and warrant that (a) all the information they gave to Saren Travel Group is true and accurate ; (b) they will keep ensuring the accuracy of this information and (c) their use of the Services does not violate any applicable law or regulation.

6. Intellectual Property

All content and material regarding Services such as writings, graphic elements, video and audio clips, logos, photos, icons, pictures … are the exclusive property of Saren Travel Group or its licensors. They are protected by applicable copyright laws. Contents and materials on the Website, which is operated, licensed or controlled by Saren Travel Group, cannot be copied (except for the User personal use only) neither distributed, republished, downloaded or forwarded in any way without written prior authorisation from Saren Travel Group.

Modification or use of the Website content and material for any other purpose shall violate intellectual property rights of Saren Travel Group and its licensors.

7. Personal Data And Privacy Policy

The protection of your personal information or data is extremely important to us. In order to respond to an enquiry, process and fulfil your booking or send you a brochure or other promotional material, we need to collect personal data from you. We will only process your personal data in accordance with our Privacy Policy for or in connection with the purpose for which you have provided it (for example, arranging your holiday) or as you have consented to our using it (for example, to send you marketing material) or as permitted by data protection laws. Please read our Privacy Policy above.

8. English Law

The present Terms of Use will be governed by English Law and any dispute will be resolved exclusively by the English courts. Our Terms of Use do not affect your statutory rights.